REFUND ELIGIBILITY DETAILS
· Buyer should have the receipt or proof of purchase as well
· Claim should be made within 45 days from the date of purchase of the plan
Refund shall process, when a valid authorization and presentment was previously processed and the Users subsequently either cancelled the transaction or returns the goods/services, or wishes to refund the amount in cases of services not rendered, or to rectify any transaction processing error, or services/goods is not delivered within prescribed period of your completion of the transaction, then you may inform us by sending an email to our customer services email address mentioned on the Contact Us page, containing the complete details of the said disputed transactions such as date, time, order/transaction numbers, account number etc..
The funds have to be credited back to the same source from where these were received, and not by cash or any other mode. In case of any users’ complaint regarding non- refund for failed transactions and/or non-credit for successful transactions shall be dealt by the Bank. Any complaint about credit not being given to Users should be dealt with conclusively and bilaterally by the remitting and beneficiary banks as per its Policy.
Note: Ravison Network Solution LLP is not responsible for any wrong purchase or recharge for an incorrect mobile number or DTH account number or fund transfers in an incorrect bank account or any unauthorised payment by users. You are sole responsible for the accuracy, authenticity of information pertaining to the goods/services or the payment credentials while using the Services.
We do not cater Placement Agencies and consultancies. Any payments made by Placement Agencies/ Consultancies will not be refunded under any situation.
If you have any questions about our Refund Policy, please contact us at +91 7777071452 or email at email@example.com.